About The Course

In this selling technique course, participants will embark on a journey to master the art of service selling techniques, equipping themselves with a repertoire of strategies to enhance their daily work and drive maximum profits while ensuring unparalleled guest satisfaction. The course delves into the fundamentals of service selling, covering everything from suggestive selling methods and the nuances of painting vivid product images to understanding the subtle difference between merely taking an order and genuinely selling a product. Participants will explore the threefold benefits of employing selling techniques, discover the power of selecting the right words, and learn to make products more enticing to customers. Additionally, the course provides insights into the distinction between order takers and order makers, focusing on the common mistakes made by order takers. Participants will also gain a deep understanding of upselling procedures, including the essential considerations and twelve techniques employed in effective upselling. Furthermore, the course emphasizes the significance of a service philosophy, highlighting the key aspects of dealing with customers and consolidating these principles through an eight-step theoretical framework.